Privacy Policy

‍ ‍1. Introduction‍ ‍

At Natural and Alive Wellness Centre (“we,” “our,” or “us”), your privacy is treated with the same care as your well-being. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website:
👉 https://www.naturalalive.com/ We are committed to maintaining the confidentiality, integrity, and security of your personal information in alignment with applicable privacy laws, including Canadian privacy standards.

2. Information We Collect

a) Personal Information You Provide

When you interact with our website or services, we may collect:

  • Name

  • Email Address

  • Phone Number

  • Any information shared through contact forms or consultation requests

  • Personal details voluntarily shared during consultations or inquiries

This typically occurs when you:

  • Book a consultation

  • Fill out a contact form

  • Subscribe to content or updates

b) Automatically Collected Information

Like most modern websites, we may collect limited technical data such as:

  • IP Address

  • Browser type and device information

  • Pages visited and time spent

  • Cookies and usage analytics

This helps us improve your experience and website performance.

3. How We Use Your Information

Your information is used with intention and care, primarily to:

  • Respond to your inquiries and consultation requests

  • Provide personalized hypnotherapy, NLP, and coaching services

  • Improve website functionality and user experience

  • Communicate relevant updates or resources (only where appropriate)

  • Maintain internal records and service quality

We do not sell, rent, or trade your personal information.

4. Confidentiality of Therapeutic Services

We understand that the nature of our services involves deeply personal experiences.

All information shared during consultations or sessions is treated as strictly confidential, except where disclosure is required by law (e.g., risk of harm or legal obligations).

As stated on our website, sessions are conducted in a private and confidential setting designed to ensure safety and trust.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Understand user behavior

  • Improve website functionality

  • Enhance your browsing experience

You can disable cookies through your browser settings, though some features may not function optimally.

6. Third-Party Services

We may use trusted third-party tools for:

  • Website analytics (e.g., traffic insights)

  • Scheduling or booking systems

  • Email communication

These providers are obligated to protect your information and use it only for intended purposes.

We are not responsible for the privacy practices of external websites linked from our site.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or disclosure.

However, no digital system is completely immune. While we do our best, absolute security cannot be guaranteed.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal or professional obligations

  • Maintain service continuity

When no longer required, your data is securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Withdraw consent for communication

  • Request deletion of your data

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or services.

Updates will be posted on this page with a revised “Effective Date.”

12. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, you can contact:

Natural and Alive Wellness Centre
Mississauga, Ontario, Canada
Website: https://www.naturalalive.com/

13. Consent

By using this website, you consent to the collection and use of your information as described in this Privacy Policy.